Privacy Policy

1. Introduction

Metony Packaging Ltd ("we", "us", or "our") is a Vancouver-based company operating at metonypackaging.ca. We are committed to protecting the personal information we collect in the course of our business activities, in accordance with BC's Personal Information Protection Act (PIPA) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

2. What Information We Collect

We collect personal information only when you voluntarily submit it through our inquiry form. This may include: your name, your email address, your company name, and details of your inquiry or product requirements. We do not collect sensitive personal information. We do not collect payment information.

3. How We Use Your Information

Information submitted through our inquiry form is used solely to respond to your business inquiry, provide product information, pricing, and lead times, and follow up on your request. We do not use your information for marketing purposes without your express or implied consent as permitted under Canada's Anti-Spam Legislation (CASL). We do not sell, rent, or share your personal information with third parties for their own commercial purposes.

4. Third-Party Services

We use the following third-party services in operating our website:

• Secure third-party form processor — processes inquiry form submissions and delivers them to our email inbox securely.
• Vercel — hosts our website and collects anonymized traffic data (such as page views and general geographic region). Vercel does not use cookies or track individual users. Vercel's privacy policy is available at vercel.com.
• Cloudflare — provides DNS management and network security. Cloudflare may process anonymized connection data. Cloudflare's privacy policy is available at cloudflare.com.

As these service providers are located outside of British Columbia, your personal information may be processed and stored in the United States or other jurisdictions, where it may be subject to the laws of those jurisdictions. In particular, some data may be processed on servers located in the United States.

5. Cookies

Our website does not use tracking cookies. Vercel Analytics collects anonymized, aggregated traffic data only and cannot be used to identify individual visitors.

6. Data Retention

We retain inquiry information for as long as necessary to respond to and follow up on your request, or as required for legitimate business purposes. You may request deletion of your information at any time by contacting us.

7. Your Rights

Under BC PIPA and PIPEDA, you have the right to: know what personal information we hold about you, request access to your personal information, request correction of inaccurate information, request deletion of your information, and withdraw consent to our use of your information. To exercise any of these rights, please contact us at info@metonypackaging.ca.

8. Security

We take reasonable precautions to protect personal information from unauthorized access, use, or disclosure. Our website is served over HTTPS and all data transmissions are encrypted.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

10. Contact Us

Metony Packaging Ltd, Vancouver, BC, Canada, info@metonypackaging.ca